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Connecticut Better Business Bureau Cautions to Avoid Inadvertently Providing Personal Information Online

6/30/2009

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Snippets of Sensitive Information Can Be Used Create Profile for Identity Thieves


Wallingford, CT - June 30, 2009 – Most often, identity thieves need look no further than your own social network home page to find personal information that can help them steal your identity or reset banking and other sensitive passwords.


Here’s a quick test to see how you fare:  Is your birth date or home town posted on your social network home page?  How about your pet’s name? Is your address and telephone number on a resume posted on an employment-seeking Web site?


Each of these elements can contribute to creation of a personal profile that may be used for, among other things, resetting passwords for your online transactions for banking, investment and credit card statements.


This is how these bits of information can cause problems if you make them public:


Common password reset questions include “What is your hometown?” “What is your hometown newspaper,” or “What is your pet’s name?”


If you posted something recently about your cat “Fluffy,” you may have offered the answer to a password reset question.  Once your password is reset, an identity thief can take over access to your financial institution records and investments and redirect mail delivery of statements and withdrawals.


Connecticut Better Business Bureau offers the following advice to protect your personal information that can be mined from social networking and other sites:


Don’t reveal personal information on social networking sites:

Check to ensure you are not providing sensitive, personal information online, and verify your privacy settings prevent your profile from being seen by anybody except your friends.

 

Use different password reset questions:

Since many sites ask similar password reset questions, it is important to use different questions on various sites.

 

Add a few characters to a password reset answer:

If you live in Connecticut and your hometown paper is the Connecticut Post, make the password reset answer, for example, “CTPost2009,” instead of “Connecticut Post.”  This way, knowledge of your hometown paper isn’t enough to reset your password. Do the same with other reset questions, including the street you grew up on and the name of your pet. Instead of “Fluffy,” use “Fluffythecat.”

 

Fudge your birth date:

Change the month, day or year you were born so that anyone mining the Internet for your personal information will have incorrect or conflicting information.

 

Don’t use public computers for private work:

Don’t do any online banking or purchasing with a credit card when you’re using a public computer.  This information is readily captured, if not by its owner, then by malicious software that logs the sites you have visited, your logins and passwords.  These also may reside on a friend’s computer as spyware without their knowledge.

 

Protect your SSN:

Don’t carry your Social Security Card in your wallet, and never give it out to anyone other than an employer, the Internal Revenue Service or your financial institution. If your Department of Motor Vehicles asks for your SSN as a drivers permit number, request an alternative number.  Never give out your SSN to ANYONE over the telephone, in e-mail or to people who show up at your door for any reason.

 

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